1. Introduction
AdAgency.app (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you access or use our AI-assisted creative direction and ideation platform (the “Service”).
2. Information We Collect
We collect information directly from you, automatically via your use of the platform, and through third-party service integrations:
- Identity & Authentication Data (Auth0): Name, email address, social login tokens, and authentication credentials processed securely via Auth0.
- Payment & Billing Data (Stripe): Transaction history, billing address, and credit purchase records. All payment card details are collected and stored directly by Stripe; we never receive or store raw payment card numbers.
- Campaign Inputs & Creative Briefs: Text prompts, product descriptions, target audience notes, company names, and instructions you enter to generate ad concepts.
- Usage & Technical Data: IP address, browser type, operating system, device identifiers, referring URLs, and logs of your interactions with our features.
- Cookies & Session Data: Essential session cookies to maintain your authenticated login state and manage platform security.
AI DATA PRIVACY GUARANTEE: We process your campaign inputs via commercial API integrations with OpenAI and Google Gemini. Your text prompts, briefs, and brand inputs are encrypted in transit and are NOT used by our API providers to train public AI models.
3. Third-Party Infrastructure & Service Providers
We partner with industry-standard third-party providers to secure, authenticate, and process transactions on our platform:
- Auth0, Inc. (Authentication): Manages user registration, login security, account credentials, and single sign-on processing. (Auth0 Privacy Policy)
- Stripe, Inc. (Payment Processing): Handles encrypted payment transactions, credit purchases, and fraud prevention. (Stripe Privacy Policy)
4. Third-Party Artificial Intelligence Sub-Processors
To power our ideation features, scriptwriting, and concept sketching, we transmit user-submitted campaign briefs and prompts to third-party AI technology sub-processors:
- OpenAI, LLC: Used for text generation, copywriting, scriptwriting, and visual concept sketch generation via API. (OpenAI Privacy Policy)
- Google LLC (Gemini API): Used for prompt analysis, category routing, and creative direction processing via API. (Google Privacy Policy)
These providers process data under strict contractual data protection agreements and are authorized to use your inputs solely to return the requested outputs back to your account.
5. How We Use Your Information
We use collected information for the following purposes:
- To authenticate your identity and maintain account security via Auth0.
- To process payment transactions and maintain your credit balance via Stripe.
- To operate, maintain, and provide the core concept-generation features of the platform.
- To save and display your campaign history, draft copy, scripts, and sketches in your private dashboard.
- To detect, prevent, and address technical issues, security threats, or platform abuse.
- To communicate with you regarding service updates, credit transactions, or support requests.
6. Sharing & Disclosure of Information
We do not sell, rent, or trade your personal information or campaign inputs to third parties or advertisers. Information is disclosed only under these circumstances:
- Authorized Service Providers: Operational sub-processors detailed in this policy (Auth0, Stripe, OpenAI, Google) strictly as necessary to deliver the Service.
- Public Pitch Pages (User-Initiated): If you choose to use our "Create Pitch" feature, a public URL containing your selected campaign concepts will be generated for you to share with clients.
- Legal Compliance: If required by law, court order, or governmental authority to protect the safety, rights, or security of our users or the public.
7. Data Retention & Account Deletion
We retain your account details and campaign history for as long as your account remains active. You can delete individual generated items or concepts directly from your campaign dashboard at any time.
If you wish to permanently delete your account, authentication profile, and all associated campaign data, please contact us at support@adagency.app.
8. Your Rights & Choices (International & GDPR)
Depending on your location, you have statutory rights regarding your personal data:
- Access & Portability: Request copies of the personal data we hold about you.
- Rectification: Correct or update inaccurate account information.
- Erasure: Request the deletion of your account and personal history.
- Opt-Out: Unsubscribe from non-essential promotional emails at any time.
9. Data Security
We utilize industry-standard security protocols, including HTTPS encryption, CSRF protection, secure session management, Auth0 identity isolation, and Stripe PCI-compliant payment infrastructure. While we take every reasonable precaution, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect service updates or legal requirements. When updates occur, we will revise the "Last Updated" date at the top of this page.
11. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us at:
support@adagency.app
